Report 2020-030 Recommendation 8 Responses

Report 2020-030: The State Bar of California: It Is Not Effectively Managing Its System for Investigating and Disciplining Attorneys Who Abuse the Public Trust (Release Date: April 2021)

Recommendation #8 To: Bar of California, State

To reduce its backlog of discipline cases and ensure that it has appropriately allocated resources to all phases of its discipline process, the State Bar should determine the staffing level necessary to achieve the goal it develops and recommends, as required by state law.

Annual Follow-Up Agency Response From October 2022

Staff completed a preliminary estimate of staffing resources necessary to achieve the proposed case processing standards, and this estimate is included in the report proposing the new case processing standards. Staff plans to conduct a more complete staffing needs analysis once the Legislature provides guidance regarding the acceptability of the proposed case processing standards.

California State Auditor's Assessment of Annual Follow-Up Status: Pending

We look forward to reviewing the State Bar's more complete staffing analysis after the Legislature assesses the proposed case processing standards.


1-Year Agency Response

Once the case processing standards have been developed, staff will estimate the staffing resources necessary to achieve these standards.

California State Auditor's Assessment of 1-Year Status: No Action Taken

State Bar has not yet performed the recommended analysis.


6-Month Agency Response

Senate Bill 211 requires that the State Bar develop case processing standards for the attorney discipline system. The State Bar is currently evaluating measures that will capture four dimensions of this work: efficiency, effectiveness, timeliness, and fairness. As required under Senate Bill 211, the State Bar will estimate the resources necessary to achieve these goals and present that analysis to the Legislative Analyst's Office for review.

California State Auditor's Assessment of 6-Month Status: No Action Taken

State Bar has not yet performed the recommended analysis.


60-Day Agency Response

Assuming the current trend in the number of new complaints received by the discipline system continues, the proposal presented to legislative staff is largely intended to capture the case processing times the State Bar is able to meet with the current resources. In addition, to addressing the current backlog, State Bar staff and Board members proposed to legislators and legislative staff that one time funding be provided to assist the State Bar in reducing the current backlog.

California State Auditor's Assessment of 60-Day Status: Pending

The State Bar's response does not address our recommendation. To ensure it is using its resources efficiently and effectively, in our 2019 report, we recommended that the State Bar develop benchmarks for the duration of each step in its investigation process. In 2020 the State Bar asserted that it had established these benchmarks. However, as indicated on page 17 of our report, the State Bar does not track the performance of its discipline system staff for comparison against these benchmarks.

Although the State Bar asserts that the proposal it has submitted matches its current case processing times, without tracking the performance of its staff it is not clear if the current case processing times represent an effective and efficient use of its resources.


All Recommendations in 2020-030

Agency responses received are posted verbatim.