Report 2019-111 Recommendation 9 Responses
Report 2019-111: Mobile Home Park Inspections: The Department of Housing and Community Development Must Improve Its Inspection Processes to Better Protect Park Residents (Release Date: July 2020)
Recommendation #9 To: Housing and Community Development, Department of
To ensure that park owners and residents have sufficient information to understand HCD's inspection process, HCD should by September 2020 establish procedures to ensure that it invites residents to all live preinspection conferences it conducts.
1-Year Agency Response
Staff Memo 2021-07 issued May 24, 2021 provides direction and information on the requirements for Mobilehome Park Maintenance preinspection conferences and preinspection orientations.
- Completion Date: May 2021
- Response Date: July 2021
California State Auditor's Assessment of 1-Year Status: Fully Implemented
6-Month Agency Response
Staff memo 2020-07.1 issued December 8, 2020 clarifies pre-inspection conference noticing requirements.
- Completion Date: December 2020
- Response Date: January 2021
California State Auditor's Assessment of 6-Month Status: Pending
The Staff Memo that HCD provided does not fully implement our recommendation because it sets forward an expectation that its staff conduct pre-inspection meetings with park management but does not include procedures to ensure it invites residents to those meetings, as we recommended.
- Auditee did not address all aspects of the recommendation
60-Day Agency Response
Notices updated to include inspection conference and pre-inspection conference language. Staff Memo 2020-07 issued August 24, 2020 clarifies requirements.
- Completion Date: August 2020
- Response Date: September 2020
California State Auditor's Assessment of 60-Day Status: Pending
HCD's Staff Memo 2020-07 is written for "during COVID," and suspends live presentations. As such, the memo does not address the issues we identified in the recommendation.
- Auditee did not substantiate its claim of full implementation
- Auditee did not address all aspects of the recommendation
All Recommendations in 2019-111
Agency responses received are posted verbatim.