Report 2014-116 Recommendation 6 Responses

Report 2014-116: California Department of Consumer Affairs' BreEZe System: Inadequate Planning and Oversight Led to Implementation at Far Fewer Regulatory Entities at a Significantly Higher Cost (Release Date: February 2015)

Recommendation #6 To: Technology, California Department of

To help ensure the success of the BreEZe project going forward, CalTech should document key discussions with Consumer Affairs in which significant concerns are raised about Accenture and assessments of the department's performance by the IV&V consultant and the IPO specialist.

6-Month Agency Response

Attachment 2 will be sent separately via e-mail.

The Department's IT Project Oversight Division (ITPOD) established a procedure for documenting significant concerns and issues that are discussed in Portfolio meetings with Department executives. See Attachment 2.

California State Auditor's Assessment of 6-Month Status: Fully Implemented


60-Day Agency Response

60-Day Update:

Over the next 30 days, ITPOC will establish a new procedure for documenting significant concerns and agreed upon actions discussed during meetings with Consumer Affairs.

The new procedures are expected to in place by June 2015.

California State Auditor's Assessment of 60-Day Status: Pending


All Recommendations in 2014-116

Agency responses received are posted verbatim.