Report 2019-111 Recommendation 17 Responses

Report 2019-111: Mobile Home Park Inspections: The Department of Housing and Community Development Must Improve Its Inspection Processes to Better Protect Park Residents (Release Date: July 2020)

Recommendation #17 To: Housing and Community Development, Department of

To ensure that HCD appropriately tracks the time inspectors spend on each program activity, HCD should by September 2020 rescind the time reporting guidance in the August 2015 memorandum and issue new guidance in accordance with HCD policy. It should then require managers to verify the accuracy of inspector timesheets.

60-Day Agency Response

Staff Memo 2020-10 issued August 24, 2020 rescinds prior timesheet guidance, directs actual time associated with each inspection to be included in the appropriate service location and details activities to be reported into CASAS.

California State Auditor's Assessment of 60-Day Status: Fully Implemented

HCD updated the memo it refers in its response in September 2020 to include direction to managers to review employee timesheets monthly to ensure accuracy in time reporting.

All Recommendations in 2019-111

Agency responses received are posted verbatim.