Report 2018-118 Recommendation 8 Responses

Report 2018-118: California Public Utilities Commission: It Could Improve the Transparency of Water Rate Increases by Disclosing Its Review Process and Ensuring That Utilities Notify Customers as Required (Release Date: December 2018)

Recommendation #8 To: Public Utilities Commission

To ensure that the public can access advice letters on the CPUC's website and because it is unknown when the system it is developing will be complete, the CPUC should immediately begin developing another process to make advice letters easily available by July 2019, such as by scanning them and posting copies on the Water Division's webpage.

6-Month Agency Response

Water Division has created an ftp file site accessible from Water Division's webpage, water rates section, which allows access to advice letter filings found using this link ftp://ftp.cpuc.ca.gov/WaterAdviceLetters/Water_Division/Advice_Letters/2019/

California State Auditor's Assessment of 6-Month Status: Fully Implemented

60-Day Agency Response

Water Division will be working with the CPUC's Information Technology Department to create either an ftp file site or a webpage accessible from Water Division's webpage, water rates section, which will allow access to advice letter filings by July 2019.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2018-118

Agency responses received are posted verbatim.