Report 2015-503 Recommendation 15 Responses

Report 2015-503: Follow-Up—California Department of Social Services: It Has Not Corrected Previously Recognized Deficiencies in Its Oversight of Counties' Antifraud Efforts for the CalWORKs and CalFresh Programs (Release Date: June 2015)

Recommendation #15 To: Social Services, Department of

To ensure the accuracy and consistency of the information on welfare fraud activities that counties report and that Social Services subsequently reports to the federal government, the Legislature, and internal users, Social Services should provide counties with feedback on how to correct and prevent errors that it detects while reviewing counties' investigation activity reports.

Annual Follow-Up Agency Response From November 2016

Attached are the completed Special Investigations Unit (SIU) and Income Eligibility and Verification System (IEVS) review manuals that will be used to ensure consistency on IEVS and SIU reviews.

California State Auditor's Assessment of Annual Follow-Up Status: Fully Implemented

1-Year Agency Response

A draft of the SIU and IEVS formal procedures was revised to incorporate peer review edits and comments and is currently undergoing final review. The IEVS and SIU manuals are both comprehensive tools that have taken an extensive amount of time to develop and review. Additionally, the Department wants to ensure that the manuals and tools actually are helpful to new and existing staff, so CDSS is piloting them on current and upcoming reviews.

California State Auditor's Assessment of 1-Year Status: Pending

6-Month Agency Response

A draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is undergoing peer review.

California State Auditor's Assessment of 6-Month Status: Pending

60-Day Agency Response

Draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is in progress and will include review and feedback on investigation activity report accuracy.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2015-503

Agency responses received are posted verbatim.