Report 2014-131 Recommendation 17 Responses

Report 2014-131: California State Government Websites: Departments Must Improve Website Accessibility So That Persons With Disabilities Have Comparable Access to State Services Online (Release Date: June 2015)

Recommendation #17 To: Community Colleges Chancellor's Office

To ensure that it can accurately track whether accessibility issues found during testing have been resolved, Community Colleges should direct its vendor to more clearly and consistently document when the fix for an accessibility defect has been implemented in the live version of the online application.

60-Day Agency Response

We have taken the necessary steps, working with our vendor, to accurately track the issues found during testing have been resolved. JIRA issue and project tracking software is being utilized and our team and the vendor has been instructed on the proper use of the ticketing process to ensure accuracy.

California State Auditor's Assessment of 60-Day Status: Fully Implemented

All Recommendations in 2014-131

Agency responses received are posted verbatim.