Staff Services Manager I (Specialist)
Who are we?
Californians rely on us—the California State Auditor—to ensure the effective and efficient use and management of public funds and programs. We provide nonpartisan, accurate, and timely assessments of California government's financial and operational activities. Our work results in truthful, balanced, and unbiased information with recommendations for actions that lead to improving government operations.
Why should you join us?
- You have exceptional customer service skills and believe you could successfully lead a small diverse team.
- You enjoy helping people, solving problems, and having a job that changes every day.
- You want to work for an organization that has a private sector vibe and a public service mission-to improve government services for Californians.
- You desire an annual salary range of $73,488 - $91,296.
What is the position?
As the Business Services Manager, you lead a team dedicated to supporting the day-to-day operations at the California State Auditor's office. You are responsible for supervising staff performing a wide variety of work including drafting contracts, purchasing goods, working with vendors, and answering phones at our reception desk. When there is a lot to do or someone is out, you are willing to roll up your sleeves and support the team. You are also personally responsible for developing complex analytical work and working collaboratively with other units in the office. You use good judgement to produce high quality work, establish and maintain positive working relationships, and demonstrate excellent verbal and written communication skills.
What will you do?
- Manage office priorities and workload to ensure the team is operating effectively.
- Provide leadership, mentoring, training, and professional development to staff.
- Organize, direct, and evaluate the effectiveness of the business services unit and make changes as necessary.
- Serve as a liaison with management, vendors, and customers.
- Oversee a team responsible for the implementation of the procurement and contract activities for the office.
- Develop, maintain, and implement procurement policies and procedures. Provide technical support, consultation, training, and policy guidance.
- Research, develop, and execute contracts and agreements. Oversee the bid and contract award process.
- Provide the expertise needed to resolve difficult contractual or procurement issues and respond to the most complex and sensitive inquiries.
- Oversee a team responsible for the implementation of the facilities and equipment management functions for the office.
- Manage facility maintenance requests and projects, oversee and provide technical expertise on space planning, office design and layout, equipment and furniture needs, repairs, and office move requests.
- Oversee a team responsible for administrative support.
- Ensure adequate coverage of the front desk and high-quality customer service, provide workload assignments, and ensure there is uninterrupted workflow
Who are you?
- You have superb leadership skills and are eager to apply those skills to a dedicated team.
- You are resilient and do not give up, keeping your eye on the end result while working under pressure.
- You have strong analytical skills with demonstrated ability to quickly evaluate complex issues and identify multiple options for resolution.
- You have experience developing and executing contracts.
- You have the ability to build rapport with internal and external stakeholders which you need to push your work forward.
- You have strong written and oral communication skills.
- You possess strong organizational skills, time management skills and ability to self-manage in an environment with multiple projects with moving deadlines.
- You are proficient in Microsoft Office products and using track changes in Microsoft Word.
How do I join?
The California State Auditor is part of the merit-based California civil service selection system. To complete this process, you must do the following:
- Take the State exam for this position. You can find details on CalHR's website. You must complete the exam process prior to participating in a hiring interview.
- Submit a completed State of California job application (STD. 678).
- Provide one-page answers to the following questions. Your responses will help us determine who to interview for the position.*
- Describe a time when a member of a team you lead made a mistake. How did you handle it? What did you learn?
- Describe why you believe you would be a good fit for this position.
You can submit your complete application package via your CalCareer account or by mail:
California State Auditor
Human Resources Office
621 Capitol Mall, Suite 1200
Sacramento, California 95814
Current state workers with eligibility are encouraged to apply.
*Please create a document using a word processing application such as Microsoft Word. You MUST limit your responses to one page per question using single spacing and 11-point font. We will not consider responses that exceed the one page limit. We will not consider applications that do not include responses to these questions. If you have any questions, please contact Caitlin Osborne or Lynne Gaal at (916) 445-0255.
The Fine Print:
Any applicant receiving a conditional job offer will be subject to a background check, fingerprinting and an inquiry to the California Department of Justice to disclose criminal records prior to appointment. State Auditor's Office employees are excluded from collective bargaining. The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free state work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the state, the rules governing civil service and the special trust placed in public servants.